Thursday, March 25, 2010

I need help! PayPal Dispute/Claims

UPDATE: I have won my case against both FaceFront and BeautyChoice.

So unfortunately my last 2 online purchases have gone wrong.

The first, FaceFront Cosmetics...
I ordered 2 eyeshadows from them. Facefront never sent me a tracking number even though the website says it always gives with an order...I never received a tracking number the first time I had ordered from them either so I didn't think it was a big deal and I thought maybe cuz I am from Canada and it was a small order they wouldn't give me a tracking number. After almost a month of not receiving my package I emailed them 3 times with no response. I looked up if there were any other cases similar to mines...let's just say there were MANY...apparently they seemed to have not shipped out any of their orders...and apparently they are under new management and so the owner uses that for an excuse. The cases I read online, the girls were ignored as well but once they opened a dispute on paypal the owner CALLED them right away and finally shipped out their orders.

So I filed a dispute with FaceFront. After a couple days with no response. I escalted it to a claim. Have any of you escalted your disputes to a claim? I wanna know what happens. I read more aritcles/forums about how paypal scams you as well. Trying to push you to escalate the case to a claim, which automatically closes your dispute. From then on PayPal has the final word. The cases I read most people had a problem that they were denied a refund from Paypal since their complaint was about receiving the wrong product. Paypal claims to only protect against shipping and not against quality of items. So I really do not see why not I will win this one but let's see how good/safe PayPal really is...

OMG SECOND order: mother flippin'
I had tried out my friend's Ozon Flat Iron which she had purchased in the winter from BeautyChoice. It was AMAZING! So I decided to order one for myself. I DID receive a tracking number. Here is the information:
  • Inbound International Arrival, March 13, 2010, 9:30 pm, ISC CHICAGO IL (USPS)
  • Origin Post is Preparing Shipment
  • Into Foreign Customs, February 28, 2010, 10:06 pm, CANADA
  • Arrived Abroad, February 28, 2010, 10:06 pm, CANADA
  • International Dispatch, February 25, 2010, 6:50 am, ISC CHICAGO IL (USPS)
  • Arrival
  • Electronic Shipping Info Received, February 24, 2010

I kind of freaked out when I read that it was back in Chicago even though it has been to Canada. I didn't understand the terminology. So I emailed the company numerous times with no response.

Keep in mind PayPal only gives you 45 days from payment to file a dispute so I opened one a few days ago. And this is the response I get:
"We have spoken regarding your order and informed you the package was denied at customs and is being returned to our warehouse. Once received, we can issue you a refund. Please let us know if you have any questions in the meantime."

I freaked out. Ok first of all I was not spoken to at all so I feel disrespected that I was talked down to like that, making me seem like some dumbass. 2nd of all, if they knew the item would never be in my hands I should have gotten my refund right away!

It's been in Chicago since March 13 and today is March much longer do I have to wait until it gets back to their warehouse? Who even knows if its back in their warehouse and they didn't tell me...I only have until April 12 to file a claim with them, which will automatically close my case with them and let PayPal decide. I'm scared of that shipping clause, since the company actually did ship out their item I don't know if PayPal would still cover me.

What if BeautyChoice loses the package and never gets it back? Even if they get it back, I doubt it is in their priority to give me back my money, they will find some way to keep my money...

In the meantime I have emailed my bank and have told them my situation...I hope this will all get settled =(

So I wanna know if any of you have filed claims or disputes with PayPal. Please let me know your stories.

Monday, March 22, 2010

March Randoms

Now I see why this brand is so popular - my first OPI Nail Polishes! I think they're very good quality polishes but they're a bit pricey, and don't have the best colour variety. I'm not a very big fan of nail polish, but since I removed my gel nails, I need something to hide my ugly (cuz basically my natural nails were filed/buffed away to paper thin) nails but now I see why everyone says NOT to get them done in the first place lol

Got this on sale for $5.99 at Trade Secrets - was the last one!
Shade: Baguette Me Not

Picked these 2 up from DCW @ Vaughan Mills - 2 for $16.99
Panda-monium Pink and Base Coat...I wish they had Lucky Lucky Lavender

From Sephora, their sweet deal for $11:
LipFusion in Bare

Whenever you get those emails from Sephora, I definitely recommend printing them out! Check out the free samples I've gotten:

I'm very late on posting this but I forgot to mention, I passed on my birthday gift from Sephora this year, I asked for the one they had for guys and got this for the bf, he LOVES it, says its the smoothest shave he's ever had

My new lil wallet from Coach:

From Sally's Beauty Supply:
Used an in-store coupon for buy 2 get 1 free
(Also picked up the Beauty Secrets Acetone Nail Polish remover on sale for $1.99)

Got this 50% off from Nino Salon in Eaton Centre - bought this for the bf since he has a mohawk...he loves this gel cuz its not sticky

Got another Eco-tools brush from Wal-Mart - I think this is now my favourite shader brush!

Got this a WHILE ago but forgot to post:
From MAC, Mink Brow set (my fave brow gel ever) (Limited Edition from Warm & Cozy Collection)
and the 209 brush - was debating forever between 209 and 210, but i'm glad i got the 209

The new 130 Brush, haven't gotten a chance to use it yet since I've only been using my Annabelle mineral foundation, but I can't wait to try it out!

Been searching for this for months! From Michael's:

Mainly wanted to fix my Urban Decay eyeliner brush that went retarted on me within the first week I got it (years ago)...unfortunately the brush shaper didn't fix it =(

Saturday, March 13, 2010

Review: New Annabelle Mineral Foundation

When I first heard about this line, I was honestly thinking, "Okay...another brand jumping on the mineral line train"
I can honestly say from the first time I have used this, I have not touched my liquid foundation again. This saves me soooooooo much time in the morning. I don't think I will use liquid again unless it's a special occasion.
I got this in Nearly Nude, it was hard to choose which shade was right for me from the online swatches. But after seeing the shades in store, this was definitely the shade I would have chosen. However, it is a bit pale on me, I wish it were a bit more tan to match me better. But the next shade was too beige/cool. Since I use it with the Annabelle Mineral Bronzer, it helps balance out my tone.
Thankfully I am someone who does not need a lot of coverage when it comes to foundation. However, I was always used to packing on tons of heavy liquid foundation just because I liked the finish and it was all I was used to. I used to use both heavy concealer and foundation. Over the past few months, I switched to just using foundation, so I was very hesitant to believe a mineral foundation would replace my routine.
If you are someone who needs coverage for acne, any mineral foundation will NOT do the job unfortunately. I have tried $90 mineral foundation and it just won't cut it.
I mainly just focus the mineral powder on my undereyes and it quickly does the job, no concealer needed (for me anyways)
I like the size of the's larger than the other 3 mineral foundations I have previously owned; Bare minerals, Maybelline, and Bella Pierre. I like that the cap size is large so your brush can get an even amount. I HIGHLY recommend this over the Maybelline one.
I apply it with the Annabelle A-13 powder brush
At Shoppers Drug Mart, they have special edition versions where it comes with a cute kabuki, which is a lot fluffier than the one that Maybelline mineral foundation comes with.
My tip for any mineral powders is to not pull off the sticker sifter. Instead, poke only a few holes with a sharp object (I knew this tip before Enkore's video lol). This way, you can control the excess powder. It will be a pain at first, since you can only get a little bit out at a time, but it will save you a lot of product and stress in the end.
The upside to mineral powders is that you can carry it around with you and you don't have to worry about it breaking. On the other hand, a lot of the powder can come out of the sifter and into the cap and lid, which is where the poking holes trick comes in handy.
Keep a look out for my reviews on the rest of the line!

Pros: Very natural looking with great coverage, gives a nice glow and satin finish
Cons: Only comes in 4 shades

Big thanks to Isabel, owner of Annabelle Cosmetics, for letting me try out the new mineral line!

February/March Randoms expensive addiction =(
Been going a few times a week for a couple of weeks now...thankfully I have a fast metabolism
Tiramisu & Oreo ice cream with white chocolate chunks, white chocolate sauce and more Oreo pieces!! Even when it's freezing cold outside I will go out of my way to go eat this!

Strawberry Crepe

Viva Glam Gaga of course! Love this shade! Got this when it first came out. I went to the mall yesterday I think it was sold out

From Wal-Mart, Ecotools foundation brush - wow love this brush - so perfect for blending out cream bases on the eyelid

Sally's clearance: 50% off red tag - $4.99 each = $2.50 each!

My first Annabelle quad! Bought 4 pans and got the empty quad for free...if you don't see the one with the sticker promo, just ask the Shoppers Drug Mart cosmetician, they may have some hidden. Also purchased Natural Rose lipliner.

Reminds me a BIT of MAC Notoriety quad
I'm pretty impressed with these eyeshadows, great value for its price, much better than the shades I had from them previously (singles)
I was sad they didn't have a shimmery highlight
The quad is hard to open for someone who has nails like me lol

Won these from a contest held on Annabelle's website, for submitting one of the best eyeliner tips. I was pleasantly surprised considering I was only supposed to receive 6 smudgeliners, yet received 7!

From eBay, got these for around $3 and comes with glue...omg help me I'm addicted to buying lashes from eBay! Here's the LINK

Had a certificate for a free perfume from know those sampler sets where you redeem for a full size one...I was debating forever between Burberry Beat, Givenchy Irresistible, and CK Euphoria. I ended up with Vera Wang Princess